First developer to use artificial intelligence

Sansiri Plc, a property developer, plans to introduce a new Thai voice-enabled smart assistant for their Sansiri Home Service mobile application. The application, built on artificial intelligence (AI), will be used in its condominiums and detached house projects starting next year.

The company adopted technology from Amazon Web Services, the on-demand cloud computing platform under Amazon.com, with a wide range of offerings, including AI for consumer living.

The new technology was introduced in cooperation with Dailitech, a local IT company.

Chief technology officer Tawicha Trakulyingyong said the company is being transformed through its investment in innovation.

“With 35 years of experience in the Thai property market, we have observed rapid changes in customer lifestyles during the digital era,” said Mr Tawicha.

“Technology is the answer to upgrading their living experiences.”

Chawapol Jariyawiroj, the Thailand manager for Amazon Web Services, said Sansiri is the first property business to embrace Amazon Web Service’s AI, as well as the first firm in the country to use the Thai language.

Through the collaborative effort, the team developed “Sansiri-AI-Box” by applying Amazon Lex service, allowing users to manage all home-related activities with greater convenience and security.

Amazon Lex is a service for building conversational interfaces using voice and text. It provides high-quality speech recognition and language recognition capabilities.

“This enables more sophisticated, natural language chatbots for the existing applications,” he said.

Vit Niennattrakul, managing director of Dailitech, a developer of Thai-language capabilities for AI systems, said Amazon Web Services’ technologies have many different functions, allowing developers to further create value-added services.

The functions to be fully available in 2018 are basic commands such as utility bill checking, and parcel and facility status (such as the availability of yoga classes).

Smart home automation features include electricity control, temperature regulation, automated curtains and television channel switching.

Functions with more interactive services, including basic information, are facilitated through voice control. These include weather forecasts, traffic updates, daily news summaries and changing radio stations.

Mr Tawicha said new features, covering health, food, travel and shopping, will be added.

Intelligent Amazon technology will also be used to enhance Sansiri’s sales, business and service capabilities, he said.

Source: https://property.bangkokpost.com/news/1339823/sansiri-ai-box-to-offer-smart-home-living

 

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